Support
Help centre
Short guides for orders, printing, voice mode, co-contributors, gifts, refunds, and your account. Still stuck? Email us or report a bug — we read every message.
Browse help topics
- Getting started
How Human Books works, from questions to a printed hardcover — and the trust promise behind every chapter.
- Orders and shipping
Ordering printed hardcovers, how postage is calculated, and what to do if a copy arrives damaged.
- Print status
What each print status means, why your book locks after send-to-print, and where to download your PDF.
- Voice mode
Read questions aloud and dictate answers with push-to-talk — same questions as typing, with audio never stored.
- Co-contributors
Invite family to add their own credited passages — person-scoped or chapter-scoped — with your approval before anything enters the book.
- Gifts and share links
Gift a licence to someone else, or share prepaid and pay-your-own links so family can order printed copies.
- Refunds and returns
Plain-language summary of licence refunds, print cancellations, and defective-copy replacements. The Refund Policy page is authoritative.
- Account access
Sign-in help, changing your email, downloading your book PDF, and deleting your account.
Still need help?
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For refunds and returns, see our Refund Policy. Legal: Terms of Service · Privacy Policy.